Terms and Conditions

When hiring Mr Removalist, the following terms and conditions apply:

Payment must be finalised with the driver on job completion or end of 1st days shift. In the event the Customer does not finalise account on job completion, the overdue account is then referred to a debt collection agency, or law firm for collection . Any commissions, agency costs and legal costs incurred shall be added to the amount outstanding and form part of the debt payable by the Customer. Interest shall run on the amount of monies outstanding due for payment until the date payment is made at the rate prescribed by the Penalty Interest Rates Act (VIC) plus two percentum.

All furniture/goods remain in the possession of Mr Removalist until payment is made in full. Note that we reserve the right to hold items of equivalent value of an outstanding Mr Removalist account, until full payment is received.

  • Cash or Visa / Master Credit cards accepted only
  • 3% surcharge applies to credit card transactions
  • Minimum 2 hours applies w/ 30 min increments after
  • By law staff are entitled to a 30 minute lunch break payable by client if move takes more than 6 hours
  • 2 hour fee applies for last minute cancellations
  • $49.00 Specialised Piano trolley fee for any piano
  • $29.00 toll fee applies if Citylink/Eastlink is used

Insurance covers from commencement of job until job completion. Insurance is to a total of $100,000.We do not take responsibility for pre existing damage. If your contents is worth more than this we advise you take additional cover.

If Mr Removalist accepts it is at fault of damage, repairs will be conducted by repairers appointed by Mr Removalist only

  • Pot Plants and Glass are not insured
  • We do not take gas bottles
  • Mr Removalist will not be liable for any parking infringements. Please arrange parking permit where necessary
  • Mr Removalist will not move possessions that have not been safely packed and ready to move.
  • We are strictly governed by Worksafe. If you have booked 2 men removal services and items are heavier than a 2 man lift, we will not move these items

Special Promotions / offers

Any special offer or promotion provided by Mr Removalist is not available to be used inconjuction with any other special offer offered on this website or in the market place.

  • Please make our team member aware of the special offer you have when booking your job.
  • For insurance to cover the transportation of Plasma, LCD and flat screen televisions, they must be transported in a plasma box. Please request a plasma box for hire $25.